Risk Management

Challenge (01)

Long Contract Review Cycles

Venue-hire contracts were taking an average of 14 days to be approved by Legal, Finance, and Operations. The slow cycle created bottlenecks, delaying event on-sale dates and damaging partner relationships.

Using Humaie’s AI Platform contract intelligence solution, the company:

• Extracted nine key commercial and legal terms (value, exclusivity, indemnity, term, etc.) from PDF/Word contracts using an AI classifier.
• Applied a rules engine to automatically predict the optimal approval path and route contracts to the right decision-makers.

This streamlined the entire approval workflow and removed the manual bottlenecks.

The Solution (02)

Turning Bottlenecks into Breakthroughs

The company redesigned its contract approval process using an AI-assisted review workflow.

Instead of manually reading and circulating PDFs, the system now:

• Instantly surfaces the nine key commercial and legal terms (value, exclusivity, indemnity, term, etc.) buried in each contract.
• Benchmarks agreements against the company’s commercial framework, highlighting risks and gaps before they reach decision-makers.

This turned contract reviews from a slow, linear hand-off into a fast, insight-led workflow — giving teams the clarity to act quickly and confidently.

The Impact (03)

Reducing Contract Review time by 50%

Contract approval times dropped 50% — from 14 days to just 7 — within the first three months.

A further 20% improvement is projected as the workflow continues to mature and optimise.

The new process is now embedded as part of their regional operations playbook, freeing teams from repetitive admin and allowing events to go on sale faster.

Staff can now focus on higher-value work, while partners benefit from a smoother, faster contracting experience.